You don’t want your guests to feel lost upon arrival.
The closest thing they have to know about your vacation rental might be a couple of photos you had on your website. It might be your second home, but your guests have never stepped foot on the property. Help guests navigate through your property Let guests know you care through your welcome book. Having a friendly, informative welcome book for your guests will be the best substitute for a handshake at the door. Chances are, you won’t be there to physically greet your guests, so you’ll want to make sure that your guest welcome book does a good job of substituting that. They’re giving you something valuable with the expectation that their vacation will be good in return.Ī welcome book for your guests makes the process feel more personalized. Remember that they’re trading in their hard-earned money and precious time for a vacation house and experience. Here are the ways in which a guest welcome book can benefit your business. As well as a thoughtful welcome basket, you can start with the perfect welcome book. To ensure your guests have a unique experience, you need to focus on the details. Things like the cleanliness of the property, your rates, extra services, and all the amenities you can provide in your vacation rental home are very important.īut have you ever heard that “the devil is in the details”? Providing the right services to your guests from the first moment they enter your vacation rental can really make a difference and could even improve your repeat guest rate.Ĭertainly, there are other significant factors that you need to consider when renting your property to convince guests to choose you over your competition. Why do you need a welcome book for your vacation rental? Consider it an educational yet warm hello. The welcome book is about the guest experience at large, so you should also familiarize them with the surrounding area and important information about the town. This is an opportunity to casually greet your new guests while providing them with all the necessary information about their stay. The idea of a vacation rental welcome book is to reduce stress, set the tone for a relaxing holiday, and make your guests feel welcome. From the vacation rental house rules to the check-in instructions, it’s easy to feel dizzy with information before the trip even begins.
Guests are usually flooded with an overload of information about their reservations.
Download our free vacation rental welcome book PDF What is a vacation rental guidebook?
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